It's no secret that most airlines including Delta have been sleeping when it comes to taking care of travelers sitting in the back of the plane, i.e. Economy Class passengers.
Delta and every other airline have squeezed Economy passengers in so many ways (cramped seats, baggage restrictions, extra fees for seat selection etc) while pampering Business and First Class travelers in countless ways.
Sops - Sleep Kits, Water Bottle
So I was more than surprised to see that Delta had not completely forgotten its Economy passengers.
The airline plans to provide Economy Class passengers on long-haul international flights with a sleep kit that will include eyeshades and earplugs.
Delta is also beating the drum that on all trans-Atlantic flights of 3,850 miles or less from the U.S. to Europe, Economy passengers will get a water bottle after meals and updated snacks for morning and afternoon/evening arrivals.
Oh my, a water bottle on a long international flight?
What a treat! Makes me desperate to whip out my wallet and book a ticket on the next flight to London or Paris.
The airline is also trying to sweeten its reputation with long-neglected Economy passengers by offering a mid-flight ice cream on flights returning from Europe to the U.S.
Delta intends to extend these sops to all long-haul international flights in early summer.
Passengers flying domestic First Class and Economy on Delta's domestic and international flights will get upgraded earbuds for use with the airline's seatback entertainment systems. The earbuds don't have to be returned at the end of the flight.
Just asking, but don't you think Delta passengers on long international flights will appreciate more leg-room and wider seats than a water bottle and eyeshades.