The three major New York area airports (JFK, LaGuardia and Newark) are falling short in providing passenger comforts.
Except for the new terminals of Jet Blue, Delta and United at Terminals 4 IAT and 5 at JFK and Terminal C at Newark respectively, the other terminals in the three NYC airports lag behind the rest of the country, according to a report from Global Gateway Alliance, which is an advocate for airport improvements in the New York area.
Since airports are the first and last impressions of a city for travelers, lack of passenger amenities is bound to have an economic impact on the area eventually.
LaGuardia at Bottom
The analysis considered 15 amenities at 15 major US airports.
Dallas-Fort Worth, Chicago O’Hare and Hartsfield-Jackson Atlanta led the list in providing amenities to travelers.
Each provided 11 amenities to passengers.
New York’s LaGuardia Airport trailed the pack, providing just one out of 15 amenities.
The most popular domestic amenities were shoe shine facilities, spas, museums and exhibits, and prayer and meditation rooms.
The least popular amenities were dry cleaners, outdoor areas and gym and fitness centers.
List of Amenities
Here's the list of 15 amenities the study considered:
* Shoeshine facilities
* Museums and exhibits
* Prayer and meditation rooms
* Post office and mailing services
* Theaters and live music
* Pharmacies and clinics
* Shower facilities
* Airport hotels
* Conference rooms
* One-seat rail service
* Short-stay hotels and nap rooms
* Gyms, fitness centers and yoga rooms
* Outdoor areas
* Dry cleaners and laundry services