Hartsfield-Jackson Atlanta International Airport is taking steps to reduce congestion and wait times for arriving international travelers.
Landing at an airport after a long, tiring international flight and then having to wait a long time to clear immigration and customs is one of the big grouses of both business and vacation travelers.
To cut wait times, Hartsfield-Jackson Atlanta International Airport is installing 74 biometric Automated Passport Control kiosks in the federal inspection stations in Concourses E and F.
APC is a self-service kiosk that lets travelers or family groups submit their Customs Declaration and biographic information electronically and minimize the time they spend with a CBP officer.
These kiosks are supposed to cut wait times by 20%-40%.
APC does not require pre-approval and is free to use.
To start with, American, Canadian and international travelers with Electronic System for Travel Authorization approval will be permitted to use the new kiosks.
Considering that Customs and Border Protection at the Atlanta airport processed 4.6 million international arrivals in 2013, the biometric kiosks should be a welcome step.