Air India is advising passengers with American or Canadian passports to use self-service kiosks for faster processing through the U.S. airport inspection system.
The self-service kiosks a.k.a. Automated Passport Control systems lets travelers complete a portion of the primary inspection process electronically.
Air India passengers can avail of the kiosk facility only at John F Kennedy Intl Airport (JFK) at New York and Chicago's O’Hare International Airport (ORD).
The kiosks are not available at Newark (EWR) airport.
Automated Passport Control Kiosks
Offered as a free service that does not require pre-registration or membership, the kiosks are designed to let all questions be asked and answered on the touch screen.
To use the kiosk, eligible travelers activate the screen, scan their passport, have their photo taken and answer a few declaration questions.
Data from the kiosk is passed to Washington for risk assessment by the Customs and Border Protection agency.
A response from CBP allows for printing of a receipt.
After they are finished at the kiosk, travelers present their receipt, passport and boarding pass (if applicable) to a CBP officer for verification and final clearance.