Jet Airways' decision to suspend its Brussels-Chennai-Brussels flight effective November 15, 2012 has aroused the ire of passengers and travel agents.
The airline sent out an e-mail to its travel agency partners Thursday afternoon informing them of the decision to "temporarily suspend its existing operations on the Brussels-Chennai-Brussels sector."
Jet Airways blamed global economic problems and its 'ongoing network rationalisation' for the suspension of the Chennai flight.
But that's little solace to affected passengers.
"People are hopping mad," said Sonny Chatrath, President of Edison (NJ) travel agency Air-Savings.com.
Jet Airways is promising customers who have booked on the Brussels-Chennai-Brussels flight that alternative flights will be booked for them.
The airline is telling its travel agency partners to issue refunds without cancellation penalties for fully unutilised ticket and for the unused portion of the partially utilised tickets.
It is also allowing one date change without penalty for any date (earlier or later) upto one month from the original date of travel.
Jet Airways is assuring passengers and travel agents that it will continue to operate its daily service from two major gateways in North America, New York ( Newark ) and Toronto with its Newark-Brussels-Mumbai-Brussels-Newark, and Toronto-Brussels-New Delhi-Brussels-Toronto routes as scheduled.
If you're one of those affected by Jet Airways' decision, call your travel agent right now to make alternative arrangements.
Airport Parking Discounts
Here's some good news for harried travelers.
Near-airport parking operator The Parking Spot is offering travelers up to 25% off parking as part of its "More Spots, More Savings" national promotion.
Travelers can redeem coupons for 10% off without a Saturday stay and 25% off with a Saturday stay at participating locations.
Coupons are available in select print advertisements and direct mail packets, as well as online via The Parking Spot web site, e-mail newsletter, Twitter and Facebook pages.
Travelers must present a printed coupon to get the promotional rates.
The Parking Spot has 37 locations at 24 U.S. airports.