A lot of preparations and hard work goes into planning a perfect trip. Perfect trip is an elusive concept, despite so much hard work, time and energy, there is something or the other that gets overlooked and the whole trip is spoiled.
These days, hiring services of travel professionals has become a norm. They know the intricacies of travel arrangements and one is rest assured that everything will go according to the plans. But exceptions are there, contingencies do occur and there might be some problems even in a well planned trip. It is always advisable to make the most of it ad enjoy a trip despite travel glitches which are not in control of anyone.
In a scenario where a trip is spoiled just because of someone’s carelessness, it becomes imperative to ask for explanation and resolve the issue. One can ask for compensation from the travel company by writing a letter or email to them.
Care should be taken that this letter should be professional and to the point while narrating the issue at hand. No emotional outbursts should reflect in the letter and it should be short and sweet covering facts of the matter.
In case you are a frequent flyer, let the company know about your loyalty program number so that they are aware about the business you or your company are providing to the company. It is not advisable to tackle the issue head long right from the very beginning, stay positive and nice while discussing the issue. Many times, the travel suppliers themselves are very keen to resolve the issue in an amicable way.
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